Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.

Objective
A rewarding and challenging position as a Senior Operations Manager.

Summary
Directed research, implementation and development of design engineering systems. Restructured manufacturing planning groups, resulting in a savings of $2.5M. Implemented new and innovative planning system, which increased production schedule accuracy by %100.

Experience

Delphi Machine Co., Knoxville, TN
Operations Manager, 1997 - Present
Developed, monitored and implemented management operations systems. Restructured and created new corporate planning group system, resulting in a savings of $2.5M.


JLG Industries, Memphis, TN
Operations Manager, 1990 - 1997
Implemented new production procedures and systems while maintaining over %85-schedule accuracy. Reduced production start-up costs by %35 percent.

LGI Industries, Indianapolis, IN
Operations Manager, 1987 - 1990
Streamlined assembly line process and labor costs by 47%. Restructured product development procedures and policies.

Education
Cornell University
Masters, Business Administration, 1986

Purdue University, West Lafayette, IN
B.A., Economics, 1984

OBJECTIVE
Human Resources, Training, Management

RELOCATE
IN

OBJECTIVE
A challenging and rewarding position in a Human Resources Department that will allow me to utilize my experience and skills

HIGHLIGHTS OF QUALIFICATIONS

* Several years of experience in a variety of professional office environments and providing leadership and support
* Solid background in providing personnel and organizational management and accomplishing training objectives
* Continually monitoring ways for improvement of organizational development and seeking ways to reduce budgets
* Excellent time management, prioritizing, multi-tasking, organizational and communications skills at all levels
* Able to learn quickly, make effective decisions, keen instincts for problem resolution as an effective team member

EXPERIENCE
Resource Management

* Directed all office operations, multiple projects and supervised the support of five administrative personnel along with supervising a supply specialist to maintain all logistical assets and inventories of the organization
* Provided services and support to senior management, administration, 200+ employees and 75+ additionally assigned personnel
* Responsible for organizational management and manpower to ensure fulfillment of commitments and contracts to branch agencies
* Acted as liaison and applying experience to resolve and handle a variety of HR functions, to include; benefits, payroll, awards time/attendance, disciplinary actions, counseling/evaluations, conflict resolution, retention efforts, and management of files
* Responsible for implementing and maintaining compliance with all government and personnel policies, procedures and regulations with the responsibility of ensuring all contracts, reports and forms were completed properly and on time
* Managed all transitioning personnel actions for transfers, retirements, promotions, separations, temporary duties and deployments
* Conducted employee evaluations for strength and weakness and performed cross-training exercises for competency and efficiency
* Recognized by senior management on numerous occasions for exceptional performance, project management, development of an employee recognition and awards program, arranging new employee orientations/briefings and sponsorships for personnel

Training

* Responsible for identifying, planning and executing needs for training, performance, educational programs, while locating and recommending available resources to attain organizations objectives and enhance employee development
* Integrated newly revitalized training and safety programs to meet government standards and monitored the progression designed to maximize employees response, performance and knowledge
* Prepared short and long-term training schedules utilizing a database for scheduling and tracking progress of participants to ensure that the learning objectives are being met while checking for compliance and completion of all requirements for assigned personnel
* Managed multiple projects while working closely with different agencies to execute training programs to provide required support resources; ensuring for proper personnel, equipment, supplies and making transportation arrangements for deployments
* Recognized for designing a challenging training program resulting in team members achieving higher proficiency ratings during periodic skills testing, evaluations and promotion scores

Recruitment

* Conducted evaluation and assessment interviews to obtain knowledge, skills, and abilities of veterans seeking employment
* Assisted other local employment agencies, companies and businesses with staffing and referrals of qualified individuals
* Provided case management, file maintenance, and developed a database for tracking of 1,500+ locally registered veterans
* Responsible for assisting veterans with job searches, applications and registrations, work history assessment, resume development, and basic computer training
* Advised on laws concerning veteran rights and responsibilities, benefits, educational opportunities, training, and other community and governmental resources

WORK HISTORY

2004-2005 Department of Veterans Affairs, Police Officer, Danville, IL

2003-2004 Illinois Department of Employment Security, Veterans Services Assistant (internship), Danville, IL

2001-2003 Vermilion County Probation Department, Probation and Detention Officer, Danville, IL

1999-2002 United State Army, Resource Manager and Training Coordinator, Fort Knox, KY

EDUCATION

Currently working towards B.S. in Human Resources, Franklin University, Columbus, Ohio

B.S. in Criminology, Ball State University, Muncie, IN

A.S. in Criminal Justice, Vincennes University, Vincennes, IN

OBJECTIVE

Seeking management consulting or organizational position.

RELOCATE

IL

PROFESSIONAL SUMMARY

* Ten years of consulting, training and leadership experience.
* Skilled in conflict resolution, performance evaluation, facilitating diverse learning, and building productive relationships with clients and staff.
* Energetic self-starter with excellent team development, conflict resolution and negotiation skills.
* Evaluate management programs, troubleshoot to isolate the cause (s) of human performance gaps or organizational needs.
* Expert in forecasting workforce requirements, establishing/redesigning organizations, and influencing/leading the work of individuals and groups in change initiatives.

CONSULTATIVE PROJECTS

* OMB Circular A-76 Studies for U.S. Coast Guard and U.S. Department of Transportation: Conducted preliminary competitive planning and feasibility studies; developed Performance Work Statements (PWS); analyzed operations; and completed management plan/recommendations reports; determined workload.
* Business Development: Created the Strategic Leadership Institute to provide corporate training and leadership development to Hampton Roads business leaders. Designed leadership training and marketing materials and formulated the private companies' business and operating models.
* Organizational Diagnosis: Conducted three independent studies that resulted in significant manpower redistribution and cost savings for 1) City University of New York (CUNY) Office of Admissions Services; 2) Non-profit organization; and 3) Home Health Agency.
* Small Business Management: Conducted an in-depth analysis of business functions, designed a new marketing, communication, and management plan for The Virginia Chronicle.
* Human Resources Function Analysis: Completed gap analysis report for Regent University Human Resources Department and submitted required recommendations for establishing strategic partnerships and leveraging manpower resources.

PROFESSIONAL EXPERIENCE

Management Consultant, Jupiter Corporation, Wheaten, MD, March - August 2004

* Conducted operational studies resulting the redistribution of manpower and savings of over $1.5 million to the Federal Highway Administration.
* Planned, organized, and conducted operations analysis activities of the Federal Government programs in connection with OMB Circular A-76 Competitive Sourcing studies.
* Supervised consulting teams by providing direction, establishing goals and projecting outcomes for A-76 Competitive Sourcing Study.
* Designed and implemented analytical tools resulting in identification of wasteful/abusive business practices and procedures.
* Analyzed such problem areas as organization, personnel and equipment utilization, forms design and functions, systems, procedures, and policies to determine needed modifications or improvements.
* Used analytical techniques such as flow charts, surveys, process mapping, time-motion studies analyses to eliminate duplication, facilitate workflow, and assure optimum utilization of staff and equipment.

Treasurer, Council of Graduate Students and Alumni Relations Fund Development Associate Regent University, Virginia Beach, VA November 2001 - May 2003

* Managed a $100k Graduate Student Council budget and prepared financial reports for executive board and university administration.
* Reduced paperwork by 50% by streaming the fee disbursement procedures.
* Reconciled financial reports and performed internal audits maintaining compliance with student government's constitution.
* Established the first Student Alumni Association. Developed charter, budget, and operational plan.
* Supervised eight personnel. Developed donor criteria, identified major donors, and solicited funding.

Consultant: Skills Trainer, Community Associates Development Corporation, NY February ¡V June 2000

* Developed and implemented accounting and software training programs resulting in successful job placement of over 70% of enrolled students in accounting.
* Performed needs assessment to identify students training needs, applied teaching strategies, and evaluated student performance within the program.
* Created and maintained an extensive database of test results and communicated results with recommendations to management.

Business Partner and Management Consultant, Lynns Home Care, NY January 1999 -January 2000

* Formulate and implemented a marketing plan resulting in an increase of community awareness and referrals.
* Designed and executed a Human Resource electronic database resulting in an improvement in the security and standardization of employee and clients' information.
* Reduced turnaround time for hiring actions by 50% and increased retention rate of healthcare workers by 35%.
* Created and instituted a proactive job placement strategy to increase healthcare workers pool and customer-base, and expanded employee selection and placement through developing the agencys database utilizing information systems technology.

Consultant/Computer Support Associates, Small Business Planners, NY September 1995 ¡V November 1999

* Completed tax planning and organizational assessments for small businesses.
* Analyzed financial statements during business loan-seeking process, interviewed principals, conducted business research, and issued action plans and financial/business reports.
* Installed financial software and resolved systems problems for investment banking clients.

EDUCATION

Degree: MBA - Master of Business Administration, Organization Change and Development
Regent University, Virginia Beach, VA

Degree: MS Ed. - Master of Science, Higher Education Administration
Baruch College, City University of New York, New York, NY

Degree: BA - Bachelors of Arts, Accounting
Queens College/CUNY, Flushing, NY